Frequently Asked Questions
Find answers to common questions about EXPO 2026 and the Health and Care Awards.
Have questions about Expo 2026? Find key information below.
Why is Expo taking place?
The purpose of Expo is to help to build relationships between all partners across the new Norfolk and Suffolk health and care system. There is a strong evidence base for the importance of building trust and relationships between local health and care organisations.
What does the event cost and does it make profit?
The costs for Expo are deliberately kept very low. The event is made possible by using existing resources from the health and care system. This includes the role of co-ordination which is managed by existing staff who do this in addition to their usual day to day roles. Catering is not provided and delegates are expected to purchase their own refreshments. ‘For profit’ organisations who participate are charged for their attendance.
Who organises Expo?
Expo is organised by a small team of NHS staff working in collaboration with colleagues in NHS Norfolk & Suffolk ICB, Norfolk County Council and Suffolk County Council. Staff working on the project do this in additional to their usual roles.
When is Expo 2026?
Norfolk and Suffolk Health and Care event will be held on Friday 3 July 2026. 9:30am – 3:30pm
Where is the event being held?
Rowley Mile Racecourse, Newmarket, Suffolk CB8 0TF
Parking?
There is ample free car parking available on site and car parking marshals are available to assist you. We encourage car sharing for the environmental impact. Click HERE for parking map
Blue Badge holders There is dedicated blue badge parking is also available.
EV Charging there are 4 EV charging spaces available to use at Newmarket
Public Transport
Public transport – The nearest station is Newmarket Station situated 1.7 miles away from the Rowley Mile Racecourse. Taxis are available from Newmarket Taxi on 01638 790790. There is not a bus stop located within 150 metres of the venue.
Who can attend?
Health and care professionals, community organisations, partners and stakeholders across Norfolk and Suffolk.
How do I register?
You can register via the official EXPO registration link by clicking HERE
Is there a cost to attend?
Entry is free of charge
Catering
Food and refreshments are available to purchase at the event.
Can I exhibit or host a workshop?
Yes, applications are open for exhibitors and workshop presenters please visit the EXPO page to download a registration form.
How do I nominate someone for an award?
Complete the nomination form via the Awards page.
What time can Exhibitors set up?
Those arriving by large vehicles should access the rear of the grandstand through the ‘commercial offices’ entrance. This will be signposted on the day. Access is available from 7.30am. Once you have unloaded, please move vehicles to the car park as directed by racecourse staff by 9.00am. Those arriving by car, please access the venue via the ‘Conference centre and Premier Enclosure entrance’.
On 3rd July 2026 access is available from 7:30am-9:00am.
Breakdown of display/stands must only be after the event has closed at 3:30pm. There will be NO vehicles allowed on site until after delegates have left.
If you have a few things to drop off and wish to drop off them off on 2 July 2026 you can bring them between 3pm – 5:00pm and ensure that you bring a trolley with you or have enough staff to carry your materials/equipment to your stand.
Is the Site secure if I set up the day before?
The exhibition halls will be locked overnight. As event organisers we cannot take responsibility for the property of exhibitors. It is essential you take out adequate employee and public liability insurance against personal injury, damage to, or loss of, exhibits, etc. While the organisers will take every precaution to protect exhibitors’ property during the event, they are not responsible for any loss or damage.
Do I have a Stand Number?
You will be set an email with your zone and stand number prior to the event; Volunteer staff at reception will direct you to your zone, where you will meet a member of the event team (who will be wearing Event organisers badge to make them easily identifiable) will be your point of contact and direct you to your stand on arrival.
How big is my stand?
You will be given a 2-metre-long table with two chairs, please bring your own tablecloth
Do I have access to a power supply?
There is power supply around the site to charge appliances and any electrical equipment that you bring on site must have a current PAT test certificate. If a current PAT test certificate or sticker is not available to view the equipment cannot be used. We encourage exhibitors to fully charge appliances before coming to site, and where possible have a duplicate appliance if showing presentations. Please indicate on your exhibitor form if you need access to power.
Is there Wi-Fi?
Free Wi-Fi is available – the network is called ‘Free Jockey Club WiFi’.
Can I bring my own equiptment?
There is power supply around the site to charge appliances and any electrical equipment that you bring on site must have a current PAT test certificate. If a current PAT test certificate or sticker is not available to view the equipment cannot be used. We encourage exhibitors to fully charge appliances before coming to site, and where possible have a duplicate appliance if showing presentations.
Can I take photos or videos during the session?
You are very welcome to take photos or make videos, but please inform participants and allow individuals the choice to opt out. If you share any pictures or videos online, please use the hashtag #Norfolk&SuffolkExpo2026
Is there a cost for a stand?
If you are a ‘for profit’ organisation you will be invoice directly by m.grant-richardson@nhs.net
What should I do at the end of the day?
Please break down your stand after 3:30pm and aim to be off site by 4:30pm.
What should I do with any waste?
Exhibitors must ensure that all waste from the event is removed otherwise there may be a charge for clearance that will be invoiced after the event.
What should I do if I have a courier picking up my equipment/stand?
Please ensure your packages are clear marked for collection.